Summary

ING Germany — formerly ING-DiBa — is one of the largest direct banks in Germany, known for its no-frills, fee-free approach to personal banking. As part of the Dutch ING Group, it has built a strong reputation among Germans and expats alike for transparent pricing, solid digital tools, and reliable customer service.

The flagship product is the Girokonto (current account), which comes with no monthly fee and a free Visa card. Interest-bearing savings accounts, fixed-term deposits, and investment products round out the portfolio. ING’s online banking platform is stable and user-friendly, and the mobile app covers all everyday banking needs.

For expats, ING Germany requires registration (Anmeldung) to open a full account, and most of its services are delivered in German. However, English-speaking phone support is available, and the bank is widely regarded as foreigner-friendly once you have your documents in order. ING Germany has no physical branches — it operates as a direct bank — but it partners with cash withdrawal networks across the country.

With over nine million customers in Germany, ING is a trusted, established choice for those looking for a straightforward, low-cost German bank account.

Languages

Services

Current Account (Girokonto)

Fee-free everyday account with a free Visa card.

Savings & Fixed Deposits

Interest-bearing savings accounts and fixed-term deposits.

Price on Request Investment Products

Securities and fund investing via the ING platform.

Mobile & Online Banking

Digital banking with English-speaking phone support.

Contact info

Theodor-Heuss-Allee 2, 60486 Frankfurt am Main, Germany

Business Hours

Monday 24h open
Tuesday 24h open
Wednesday 24h open
Thursday 24h open
Friday 24h open
Saturday 24h open
Sunday Closed
Local time 19:25pm
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