Summary

Deutsche Telekom is Germany’s largest telecommunications company and the dominant provider of fixed-line, broadband, and mobile services across the country. Operating the Telekom (Magenta) brand for consumers, it offers mobile, DSL, cable, and fibre internet packages alongside TV streaming and smart home services.

For expats in Germany, Telekom is the gold standard for network reliability — its mobile network has the widest geographic coverage in the country, including rural areas where other providers may have gaps. This makes Telekom the preferred choice for those who travel frequently within Germany or live outside major urban centres.

Telekom offers a range of consumer mobile tariffs (MagentaMobil) and home internet packages (MagentaZuhause), as well as bundled offers combining mobile, broadband, and TV. Customer service is available in German with English assistance increasingly available at major retail stores.

The Telekom website and app support full self-service account management. Telekom shops are found in every major German city, and contract sign-up typically requires a German address (Anmeldung) and ID. Prepaid options (MagentaMobil Prepaid) are available for those who have not yet registered an address.

Languages

Services

Price on Request MagentaMobil Plans

Mobile tariffs on Germany's widest-coverage network.

Price on Request MagentaZuhause Internet

DSL, cable, and fibre home internet packages.

Price on Request Bundled Mobile, Internet & TV

Combined mobile, broadband, and TV offers.

Price on Request Prepaid SIM

Prepaid mobile for those without an address registration.

Contact info

Landgrabenweg 149, 53227 Bonn, Germany

Business Hours

Monday 24h open
Tuesday 24h open
Wednesday 24h open
Thursday 24h open
Friday 24h open
Saturday 24h open
Sunday 24h open
Local time 17:37pm
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